For those of you wondering why you’re looking at a pageful of
“file not recognised”
If your digital SLR camera is relatively new on the market, you will find that older versions of Adobe Photoshop, Adobe Lightroom. Photoshop Elements, Capture One etc. won’t recognise your RAW files. Although Nikon RAW files are all NEF and Canon’s are CR2 - they aren’t all exactly the same. If you have the latest version of whatever package you’re using, a simple update may be all that’s required, but if you are using an older version, particularly an older version of an Adobe product like Photoshop, that won’t work.
Software manufacturers make money out of selling you their latest products, so when they release a new version they stop adding support for new cameras to the old version. So even if you download the latest version of Adobe Camera RAW it will only be recognised if you’re running Photoshop CS5. People tend to get a bit upset at Adobe in particular for this - Unlike most products where support will continue for a few years, Adobe stop adding new camera support to their products as soon as they release a new version.
So if you’ve just bought a new Canon EOS 7D but you’re still running Adobe Photoshop CS3, it will not recognise or open your RAW files. Even if you copy the latest Adobe Camera RAW plug in to the correct folder it won’t work. I know lots of people who’ve tried - Yes, OK you can include me in that.
To be fair, Adobe do offer a way around this. They offer a free package to convert almost any RAW file to Adobe’s own RAW format : DNG - (Digital Negative) which all Adobe applications, even older ones, will recognise. How well it works varies, so good luck on that one - it’s not an ideal answer, but no other vendor offers any answer at all.
The message is quite simple:
If you buy a new camera, expect to have to update your software.
Download Adobe DNG Convertor